Last updated: 10-06-2026
VIP Transits (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, WhatsApp, or other booking channels, how we use it, and your rights. By using our services, you agree to this Policy.
1. Who We Are
VIP Transits is a luxury and exotic car rental broker based in Dubai, UAE. We connect clients with independent vehicle owners and suppliers. We are the data controller for the information you provide to us.
2. Information We Collect
We may collect the following:
- Contact details — name, phone/WhatsApp number, email address.
- Booking details — vehicle requested, dates, delivery location, preferences.
- Identity & rental documents — copies of your driving licence (UAE or International) and passport, where required to confirm a booking.
- Payment information — payment references or proof of payment. We do not store full card numbers.
- Technical data — IP address, browser type, and usage data via cookies when you visit our website.
3. How We Collect It
We collect information directly from you when you contact us, make an enquiry, or complete a booking — via our website forms, WhatsApp, phone, or email. We also collect technical data automatically through cookies and similar technologies on our website.
4. How We Use Your Information
We use your information to:
- Process and confirm your booking.
- Share necessary details with the relevant vehicle owner/supplier to fulfil your rental.
- Communicate with you about your booking, including via WhatsApp.
- Verify eligibility and required documents.
- Improve our website and services, and comply with legal obligations.
5. Sharing Your Information
Because we operate as a broker, we share relevant booking and identity details with the independent vehicle owner or supplier handling your rental. We may also share data with:
- Payment processors and service providers who help us operate.
- Authorities or regulators where required by UAE law.
We do not sell your personal information to third parties.
6. Cookies
Our website uses cookies to enable core functions, analyse traffic, and improve your experience. You can control or disable cookies through your browser settings, though some features may not work properly without them.
7. Data Retention
We keep your information only as long as necessary to provide our services, meet legal and accounting obligations, and resolve disputes. When no longer needed, it is securely deleted or anonymised.
8. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable UAE law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, where there is no legal reason to retain it.
- Withdraw consent or object to certain uses.
To exercise any of these rights, contact us at +919443530521.
10. Third-Party Links
Our website or messages may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
11. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, including applicable data protection regulations. Any disputes are subject to the exclusive jurisdiction of the courts of Dubai, UAE.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version published on our website applies. Please check it periodically.
13. Contact Us
For any questions about this Privacy Policy or your data, reach us on WhatsApp at +919443530521 or via viptransits.com.